At Charter Telecom, we're proud of our rate of growth and being honored as one of British Columbia's fastest growing companies. But it's not just growth for growth's sake.
We believe Charter's growth is meaningful only because it is based on a foundation of customer-driven values. Our success is based on your success. When you come together with exceptional people and products you will realize the power of an exceptional business solutions provider. We keep this promise to you by following this set of core values that guides everything we do.
Left to Right: Charter’s Leo Soto, Ken Davis, Chris Kondas and Perry Sawka meet in Calgary’s boardroom to develop strategies for meeting client requirements.
Integrity
Charter Telecom conducts its business with integrity and maintains the highest standard in the industry. There is no room to deviate from this standard.
Commitment
Here’s what sets us apart from the competition. We essentially join your IT department to get the job done on time, on or under budget, satisfaction 100 per cent guaranteed.
Respect
Every day, in every contact, the people of Charter Telecom treat both customers and colleagues with consideration and high regard.
Empowerment
Charter Telecom’s employees are empowered with the authority and resources to do their best, and in return accept accountability for their actions.
Management must:
| • | Spend necessary time with its people to provide the required assistance and support; |
| • | Be a team player. Avoid conflicts of personality and focus on what matters—the customer’s needs; |
| • | Achieve and maintain the high level of employee morale that makes Charter Telecom a great place to work. |
Reputation
Reputation is a precious commodity which is difficult to earn, easy to spend. Our business will succeed or fail on our ability to fulfill our promise to you and our business must grow as our customers’ satisfaction grows.
